Covid-19 policy

Corona Virus (COVID-19) Update Please Read Below:


The Clinic is OPEN -  NHS Test and Trace in use 


In the eventuality that your practitioner gets symptoms of COVID-19 within 48 hours of having close contact with you during the appointment and then later test positive, the clinic is obligated under law to provide your name, phone number or email and the date and time of your visit to the test and trace service.

Please note that by attending the appointment you give consent for this.


Clinic opening hours for treatments : Mon - Fri: 9am - 5.30pm. (Saturdays by appointment only)

Bookings can be made online by clicking "Book Appointment Online" anytime or reception can take telephone bookings between 9.00am and 3.00pm



Before Booking an Appointment:


Please do not book an appointment or attend the clinic for any reason if you have any of the following:


1) Symptoms of coronavirus (COVID-19)

The most important symptoms of coronavirus (COVID-19) are the recent onset of any of the following:

  • a new continuous cough

  • a high temperature

  • a loss of, or change in, your normal sense of taste or smell (anosmia)

If you have any of the symptoms above you should self-isolate at home.

2) Patients that have symptoms of coronavirus (COVID-19) or any related illness WILL be asked to reschedule or NOT book an appointment. 

3) If you have been in direct contact with anyone who could be infected OR if you or someone you have been in contact with or has returned from any affected country in the past 14 days, please reschedule your appointment. 

4) IMPORTANT - Practitioners CANNOT be in contact with any individuals who are within an EXTREMELY VULNERABLE and SHIELDING category which can be read in the website (Click here to view) and listed in part below:

Who is ‘clinically extremely vulnerable’ (Sheilding)?

Expert doctors in England have identified specific medical conditions that, based on what we know about the virus so far, place someone at greatest risk of severe illness from COVID-19.

Clinically extremely vulnerable people may include the following people. Disease severity, history or treatment levels will also affect who is in this group.

  • Solid organ transplant recipients.

  • People with specific cancers:

    • people with cancer who are undergoing active chemotherapy

    • people with lung cancer who are undergoing radical radiotherapy

    • people with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment

    • people having immunotherapy or other continuing antibody treatments for cancer

    • people having other targeted cancer treatments which can affect the immune system, such as protein kinase inhibitors or PARP inhibitors

    • people who have had bone marrow or stem cell transplants in the last 6 months, or who are still taking immunosuppression drugs

  • People with severe respiratory conditions including all cystic fibrosis, severe asthma and severe chronic obstructive pulmonary (COPD).

  • People with rare diseases that significantly increase the risk of infections (such as severe combined immunodeficiency (SCID), homozygous sickle cell).

  • People on immunosuppression therapies sufficient to significantly increase the risk of infection.

  • Women who are pregnant with significant heart disease, congenital or acquired.

People in this group should have been contacted to tell them they are clinically extremely vulnerable.

If you’re still concerned, you should discuss your concerns with your GP or hospital clinician.

Health & Safety, Cleaning & Disinfecting Modifications


While efforts to contain COVID-19 continue to evolve. The Dunstable Foot Clinic will be taking the following STRICT RULES and steps to reduce transmission:

Health and Safety Guidelines for Infection Control and Hygiene:

Social Distancing:

- Social distancing will be enforced. Where possible, maintain 2m apart (6 feet) from others at all times. 

- Only the patient (and carer where necessary) may enter the clinic. Do not bring aditional people as waiting is not allowed.

- Appointment times have been staggered to reduce the number of people in the clinic. Please do not arrive early or stay after your treatment. 

Your Practitioner will wear the following:

- Disposable latex or vinyl gloves throughout the treatment (changed after each patient).

- A face mask at all times (changed every 2 to 3 hours).  

Clients will be asked to wear the following: 

- A face mask

- Gloves are optional but you must use the sanitiser provided to cleanse your hand's prior treatment (and afterwards is advised)

If you do not have a face mask then a complimentary Face mask will be provided to patients by The Dunstable Foot Clinic from the front desk

1.) Treatment areas, chairs, treatment equipment, door handles and surfaces are wiped down with an approved virus and bacteria-killing products between each client and throughout the day. 

2.) An extra 10 minutes has been put in place at the end of each appointment for cleaning the above surfaces listed, as can be viewed whilst booking online. 

3.) Paper rolls ONLY will be used (no towels will be used).

4.) All flooring in the clinic is mopped and cleaned every day.

5.) All clients are now asked to wash THEIR hands with antibacterial hand sanitiser. Alcohol-based sanitiser and wipes have been placed in the clinic for patients to use.

6.) Your practitioner does and will clean their hands with antibacterial hand wash regularly i.e. after every client, before treating/ touching clients and after touching any surfaces (as practised before the pandemic).


Other Steps to Stay Healthy:


  • Wash your hands regularly throughout the day with warm water with soap for at least 20 seconds. 

  • Avoid touching your eyes, nose and mouth. 

  • Clean frequently touched items e.g. doorknobs, countertops, keyboards, phones - especially your mobile phone! 

  • Cover your cough and sneezes with the inside of your elbow, or better still a tissue/ handkerchief.

  • Boost your immune system by getting adequate sleep (Adults: 7-9 hours; children need more).


  • Perform moderate regular exercise (especially in the outdoor fresh air)

  • Maintain a healthy diet.


Small Steps Everyday